RE: Knowing what you don't know
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"oh man, not this guy again"
I was going to mention the face, but you went there later. For me, it is my face they shy away from.
From a training perspective, when a class is silent, it means they don't know what the hell is going on :)
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I guess the silence goes both ways. At the conference they sometimes do "break-out sessions" and it gets so loud it is impossible to hear the person talking next to you.