RE: MY INTRODUCTION| (Welcome a new member to the Community)
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Hi @aanayaa welcome to Hive. I'm @palomap3 from Lovesniper OCD team.
Could you please mention the account for which you lost the password? It is important to avoid potential problems in the future if it is compromised. I'm glad you got help and that you have someone to guide you through your first steps here. Anyway, here is some information that might help you. I wish you luck!
Tips and information as a Hive newbie here: newbie guide.
Communities you might like that are part of the OCD Communities Incubation Program. Important: read their rules and post in the one that fits your content.
Have a good day!
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https://peakd.com/@aanaya/snaps/threads
She didn’t technically lose her account; she had a question that caught me off guard. I had no experience with Hive seed phrases. She created her account through InLeo and received seed phrases, but I didn’t know you could convert them into keys. She also lost her encryption key, which I later learned is only for securing documents on the user’s end and isn’t needed to decrypt seed phrases into keys.
It was a frustrating loop with no clear answers at first. Eventually, I figured it out and updated my knowledge.
Her account had less than $1 and just a few random THREADS with almost no rewards, plus no personal identifying information. With time running out and the difficult learning curve of Hive risking her leaving, I decided to create a new account for her. It felt like the best way to keep her engaged with Hive with less learning difficulty.
I can confirm she’s the same person from her intro post, so it’s not identity theft. But I don’t know her personally, so I can’t predict how she’ll behave in the future, nobody can control that.
cc: @palomap3
I'm glad you were able to resolve the issue satisfactorily. She was lucky to find you and will have good guidance if she needs it. Thank you for being attentive, for the detailed explanation of what happened, and for including me in the response. We all continue to learn new things every day, it's part of the magic of Hive. 😁🤗
Thank you so much for your help, I'll check these communities and also read their rules before posting.
My 1st I'd was @aanaya and i have lost keys of this account
You're welcome. ☺️ Take care of your keys, the security of your account is a priority. Enjoy the Hive adventure.